FREE Cost of Conflict Calculator How much is conflict costing your company?

In the 21st Century workplaces are changing and as interpersonal rules of conduct become looser and time deadlines become tighter, conflict resolution has become the core leadership skill that will differentiate the winners from the losers.

Conflict costs the organization in time, psychic energy and of course money. Sometimes it is measurable using an instrument such as the free cost of conflict tool (above) we have given to thousands of people. Often there is only a sense of the potential costs involved.

No matter how successfully we seek to remove the events and behaviors that result in workplace conflict we would all be so much more effective as individuals and as an organization if we could figure out a way to not have the conflicts in the first place.

It is being demonstrated around the world that organizations that recognize the necessity of strategically managing internal conflict are another step ahead in today’s increasingly competitive business environment.

In his landmark book, “Managing Differences, How to Build Better Relationships at Work and Home” Daniel Dana, Ph.D. known around the world as the “Conflict Doctor” demystifies the process of consistently getting along with those people who are most important to us.

In the brand new streaming audio version of Managing Differences, Dr. Dana describes the vital role of mediation for regular people, not professionals, because 99% of all interpersonal conflict in the workplace is solved in the workplace, for better or worse, without any input from professional mediators.

Listen to the introduction and the first chapter of Managing Difference at no charge here.

This entry was posted on Thursday, November 13th, 2008 at 2:03 pm and is filed under Conflict Coaching, Conflict Resolution, Cost of Conflict, Workplace Conflict. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.