New Here? Join Our Interactive Online Conflict Resolution and Mediation Community! I often recommend book to my friends and colleagues. Two books that I frequently recommend are Leadership and Self-Deception and The Anatomy of Peace by The Arbinger Institute.  One of the more challenging concepts I learned from The Anatomy of Peace  is captured in the title of this […]

In July of 2000, I worked on a project in Germany.
The project was a data center implementation for an application service provider, involving approximately 300 people from 9 different countries.
On one particular day, I was standing outside of the data center in Hamburg wondering why my security access card was not working. I called Ron, […]

Founded in 1985, the mission of the Mediation Training Institute International is to be a value-adding resource for identifying and removing the hidden costs and business risks caused by adversarial practices within organizations.
Our community’s MTI Monthly Newsletter is enjoyed by our over 75,000 members, making it the most popular newsletter in our field. Our range […]