New Here? Join Our Interactive Online Conflict Resolution and Mediation Community! I often recommend book to my friends and colleagues. Two books that I frequently recommend are Leadership and Self-Deception and The Anatomy of Peace by The Arbinger Institute.  One of the more challenging concepts I learned from The Anatomy of Peace  is captured in the title of this […]

Recently police had to be dispatched to the land of children’s birthday parties in suburban Detroit. It seems that one patron was bothered by the fact that two individuals were spending too long in the photo booth. According to police reports, the patron had asked an employee to intervene.
However the employee did not want to […]

Many have often feared conflict. The truth however is, it’s an opportunity in disguise. Why? Because growth occurs and life without growth is like a plant waiting to die! One definition of conflict is living in a state of perpetual disharmony brought on by having to deal with mental struggles. These struggles are the result […]